Last updated: 28 October 2026

This policy explains what information LY.MY (https://ly.my) collects and how it is used. You do not need an account to use LY.MY. A paid Premium account is optional.

Information we collect

• When you shorten a URL: the long URL, the date and time, and your IP address.
• When a short link is opened: the date and time, the visitor's IP address, and the number of visits.
• Server logs: like most websites, our server records basic request details such as IP address, browser type, pages requested, and the date and time.
• When you contact us: the information you choose to send, for example through the Report Abuse page.
• When you buy Premium: your email address and a payment reference from Stripe. Your card details are handled by Stripe and never reach LY.MY.
• When a Premium link is opened: for the account owner's statistics, the date and time, the visitor's country, the referring website (its domain only) and the device type (mobile, tablet or desktop). The visitor's IP address is not stored for these statistics.

How we use it

• To run the service and redirect short links.
• To detect and stop spam, phishing, malware and other abuse.
• To investigate abuse reports.
• To understand how the site is used and improve it.

Services we use

• Google reCAPTCHA – protects the URL shortening form from bots.
• Google Analytics – shows us how the site is used.
• VirusTotal and PhishTank – URLs submitted for shortening may be sent to these services to check for malware and phishing.
• Cloudflare – protects and delivers the website, and handles visitor traffic on our behalf.
• Stripe – processes Premium payments.
• Email delivery service – sends Premium account links to the email address used for the purchase.

These services have their own privacy policies.

Cookies

See our Cookies Policy for details.

How long we keep information

Short links and their related information are kept for as long as the link exists. Links may be removed at any time, for example when they are reported for abuse.

Your choices

If you would like a short link, or information related to you, to be removed, please contact us through https://ly.my/report.

Children

LY.MY is not intended for children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us with personal information, please contact us and we will remove it.

Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page.